Review Desk
The Review Desk process

Good inputs.
Clear expectations.

Know what to send, what happens next, and what you will receive.

Provide up to 30 review texts with personal identifiers removed, plus your preferred tone and the approved channel for customers to contact you.

Receive a response queue that distinguishes routine acknowledgments from concerns needing a private follow-up, with wording grounded in the review and your instructions.

Review the drafts, recurring-issue summary and escalation list. Make any business decisions before publishing responses yourself through the relevant review platform.

Your input checklist

Review text without personal identifiers; approved contact channel

Include your audience, preferred style, approved facts and the outcome you need. Flag anything that must stay unchanged.

Download the intake worksheet โ†“

Delivery you can review.

  • Response queue
  • recurring issue summary
  • escalation list

Download the completed package from your private workspace. The target is five business days after verified payment and complete source material. If the brief needs clarification, we will ask before relying on an assumption.

Room for one refinement.

Send one consolidated revision request within seven days of delivery. Point to the item, explain the change, and include the correct source facts. Requests beyond the agreed scope need a separate agreement.

Outside this package: Automatic publishing, fabricated reviews and dispute resolution.

Your private workspace

Create an account with your email and password, save your brief, then review the scope before paying securely through Stripe. Keep the recovery code shown at signup; it is needed if you forget your password.

You can upload up to five source files, each up to 3 MB, in XLSX, PPTX, DOCX, PDF, CSV or TXT format. Send only material you have permission to share. Remove passwords and sensitive personal details.

Use the brief to share your source text and links, with supporting files if useful. You review the final work before using, publishing or importing it.

Need to clarify your brief with a person? Contact support. We can bring the business owner into the conversation when human input is needed.